Last updated: 28 July 2026 · Version 1.0
Template. Facts about the product (billing, credits, trials, AI) are pre-filled from what this boilerplate actually ships — re-verify them if your product diverges. Every remaining
{{PLACEHOLDER}}is company context only you have; some carry a suggested default after a colon. Replace them all, then have a qualified lawyer review the result — sections 8, 10, 11 and 14 carry real financial exposure and vary by jurisdiction. This is not legal advice.
These terms govern your use of {{PRODUCT_NAME}} ("the Service"), operated by {{COMPANY_LEGAL_NAME}}, {{REGISTERED_ADDRESS}}. By creating an account you agree to them.
1. The agreement
If you use the Service on behalf of an organisation, you confirm you may bind that organisation, and "you" means both you and it. You must be at least {{MINIMUM_AGE: 16}} to hold an account.
2. Your account
You are responsible for the credentials on your account and for everything done through it. Give us accurate information, keep it current, and tell us promptly at {{SUPPORT_EMAIL}} if you suspect unauthorised access.
Workspace administrators can see and manage content created in their workspace, and can remove members. If you join a workspace belonging to an organisation, that organisation controls the account.
3. Subscriptions, credits and payment
Paid plans are billed in advance, at the price and interval shown at checkout. Unless you cancel, subscriptions renew automatically for the same period and we charge your payment method on the renewal date. Payment is processed by Stripe on its hosted checkout pages.
Credit packs are one-time purchases. Credits are consumed by metered features at the rates shown in the product; they are not money, carry no cash value, are non-transferable, and do not expire.
Prices exclude VAT and other applicable taxes unless stated. We may change prices with {{PRICE_CHANGE_NOTICE: 30 days'}} notice; changes take effect at your next renewal, and you may cancel before then.
Cancel any time from your billing settings. Cancellation stops the next renewal — access continues to the end of the period you have paid for.
4. Refunds and withdrawal
{{REFUND_POLICY_SUMMARY: e.g. We refund any subscription payment in full within 14 days of the charge, on request to {{SUPPORT_EMAIL}}.}}
Consumers in the EU and UK have a statutory 14-day right of withdrawal from a distance contract. Because the Service is digital content supplied immediately, you expressly ask us to begin performance during that period, and you acknowledge that you lose the withdrawal right once we have done so. Where the right still applies, contact {{SUPPORT_EMAIL}} and we will refund within 14 days.
5. Free trials
A trial runs for 14 days and converts to a paid subscription at the end unless you cancel first. {{CONFIRM_AND_EDIT: We will remind you by email before it converts — enable Stripe's trial-ending reminder or delete this sentence.}} One trial per customer.
6. Acceptable use
You may not use the Service to break the law; to infringe anyone's rights; to send spam; to store or distribute malware; to harass or harm others; to generate content sexualising minors; to attack, probe or overload the Service or circumvent its limits; to resell or white-label access without our written agreement; or to scrape or use the Service to build a competing product.
We may suspend an account that violates this section. Where the violation is not severe, we will warn you first.
7. Your content
Your content is yours. You grant us only the licence needed to run the Service: to host, store, transmit, display and back up your content, and to process it through the subprocessors named in our Privacy Policy.
You are responsible for having the rights to the content you upload, and for keeping your own copies of anything important.
8. AI-assisted features
Some features generate output using Anthropic's Claude models. Output is produced automatically, may be inaccurate or unsuitable, and is not professional advice of any kind — you are responsible for reviewing it before you rely on it. As between you and us, you own the output you generate, subject to the provider's own terms. Similar output may be generated for other users.
9. Our intellectual property
The Service, its software, design and trademarks remain ours. These terms grant you a limited, non-exclusive, non-transferable, revocable right to use the Service — nothing more. Feedback you send us we may use freely.
10. Availability
We aim to keep the Service available but do not promise uninterrupted operation, and we may change or discontinue features. We will give reasonable notice before discontinuing a material feature.
11. Disclaimers and liability
The Service is provided "as is", without warranties of any kind to the fullest extent the law permits.
To the extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits or data. Our total liability arising from these terms is limited to the amount you paid us in the {{LIABILITY_WINDOW: 12 months}} preceding the claim.
Nothing here excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded. Consumers keep all mandatory statutory rights, which these terms do not affect.
12. Indemnity
You will indemnify us against claims arising from your content or your breach of these terms, except to the extent the claim results from our own breach or negligence.
13. Termination
You may close your account at any time from your settings. We may suspend or terminate an account for material breach of these terms, on notice where practical. On termination, your right to use the Service ends and your data is handled as the Privacy Policy describes.
14. Governing law and disputes
These terms are governed by the law of {{GOVERNING_LAW}}, and disputes go to the courts of {{JURISDICTION}}. Consumers may instead bring proceedings in their country of residence, and keep the protection of its mandatory law.
15. Changes
We may update these terms. Material changes take effect {{TERMS_CHANGE_NOTICE: 30 days}} after we notify you by email or in the product; continued use after that date is acceptance. If you do not agree, stop using the Service and cancel.
16. Miscellaneous
If a provision is unenforceable, the rest stands. Not enforcing a right is not a waiver of it. You may not assign these terms without our consent; we may assign them to a successor. These terms, with the Privacy Policy and Cookie Policy, are the entire agreement between us.
Questions: {{SUPPORT_EMAIL}}.